Thank you for choosing Roommate Express to find your next
compatible roommate! Roommate Express is United States largest
roommate service. We have been helping people find their compatible
roommates since 1986!
We are the only national roommate
service to combine traditional benefits such as local advertising,
local phones, local store sign-up-points, personality matching, live
customer service and free consultation and advice with 24/7 internet
matching and client access to their applications.
When you
are ready, please fill out your Roommate Express Application at http://www.roommateexpress.com/form/application/region.asp.
Thank you! |
|
How Roommate
Express Works! |
| There are 5 ways to sign up for
Roommate Express, namely: |
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1) Web Site 2) Phone
Application 3) Fax Application 4) 125 Local Store
Sign-Up-Points 5) Mail |
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Please see our
Contact Page for sign up options 2-5 at http://www.roommateexpress.com/contact_us.asp.
Please be aware that Roommate Express operates it’s payment
portion of it’s web site on a secured server using CyberCash. |
| PREPARATION |
Think about what you’d accept in a
roommate!
You will be matched on 10 important roommate
variables, namely: Metro, City, Rent, Sex, Age, Smoking, Children,
Pets, Sexual Preference and Personality Compatibility(1).
You
will be matched on BOTH in what you want in a roommate AND if you
fit the other person’s criteria as well. Roommate Express is NOT a
“bulletin board” service. You may change any of your variables at
ANY time.
We will ask you for a work, roommate and two
friend references. Your application will not be accepted without
offering at least 2 of 4 references.
Your application and
compatibility questionnaire will take from 10 to 15 minutes to fill
out. Please allow time to complete your application. Please be aware
that our web site will time out your roommate application if left
unattended more than 2 hours. This is a security feature.
Our web site will ask you to create a 6- character password
so you can sign onto our web site at anytime to check for new
matches. Your password will not be case sensitive.
Please
read our client agreement before signing up at http://www.roommateexpress.com/agreement.htm.
Notes:
(1) - Personality Compatibility – This is not
a blocking variable like Metro, City, Rent, Sex, Age, Smoking,
Children, Pets and Sexual Preference are. |
| PAYMENT |
Please see your local metro page for our fees in your area
at http://www.roommateexpress.com/form/application/region.asp.
We accept Visa, MasterCard, Discover and American Express,
as well as debit cards from your bank. *Please note, if you pay with
a Discover card, you MUST use your billing address, for approval. |
| OTHER FEES |
Please be aware that we offer an optional $5.00 Email
MatchLine for instant receipt of your future matches. You may
log onto the site at any time for new or past matches at no charge.
We do charge a refundable $5.00 deposit, IF you are
the first to inactivate yourself before we get a complaint that you
have found a roommate. This policy has helped keep our client roster
truly active. 100% of our considerate clients will get this
refundable deposit back! |
| WELCOME TO ROOMMATE EXPRESS! |
A welcome page
will appear with your client # and password. Please save this
information for future access to our web site and faster service
from our customer service department. Please remember to log out
when you are done!
Change any of your 10 matching variables
at ANY time. When you do, please remember to SUBMIT your revised
application for immediate reprocessing. Your new matches will appear
and they will be immediately notified about you. Changing your
criteria is very handy when you need new matches immediately.
Call your matches! Your matches are waiting to hear from
you. Don’t wait for people to call you. The people who are good
about calling and replying are the ones who will quickly get a
roommate. Do not assume that a person is not interested if they do
not call your first or do not immediately return your call. They may
not have received your message! Reconsider people you may have
written off prematurely.
Notify us if you find someone who
has already found a roommate. You may do so automatically at http://www.roommateexpress.com/inactive.asp.
Visit the Roommate Express web site to review your matches.
Inactivated matches will disappear from your list automatically. New
matches will be emailed immediately if you paid for our instant
Email MatchLine.
Revise your comments. Your matches will get
the same information about you that you see on your printout of
them. You can always fine tune your application when you are an
active Roommate Express client.
To access your Roommate
Express application, please visit this web page at http://www.roommateexpress.com/form/application/login.asp. |
| FRIENDLY FREE
CONSULTATIONS |
Please ask for HELP if you need it! We
want you to get a roommate. Please contact us for a free review of
your application and consultation. You can also email at customerservice@roommateexpress.com
or see our contact page at http://www.roommateexpress.com/contact_us.asp.
Our customer service office hours are Monday - Friday 8:30am - 4:30pm PST / 11:30am - 7:30pm EST
-and- Saturday 9:00am - 1:00pm PST / Noon - 4:00pm EST. |
| I’VE FOUND MY COMPATIBLE ROOMMATE! |
| Be
considerate and let us know when you get a roommate so we can remove
you from the service and refund your $5 deposit to you. New clients
will enjoy not calling someone who has already found their roommate.
Please go to http://www.roommateexpress.com/found_my_roommate.asp. |
| ROOMMATE GUARANTEE
TIME |
| Within 6 months of your start date, your
application may be reactivated at any time at no charge, if your
roommate should not work out. Please keep Your client # and password
for fast web site reactivation. Please see https://www.roommateexpress.com/form/application/Return.asp.
This is more likely for people who do not get a roommate through
Roommate Express! |
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